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The success of IT in supporting modern business has created unparalleled demand for quality, just-in-time IT services. Whether it's blog support, mobile email, or the inventory forecast, it has to be fast, cheap, and available 24/7.
In response, IT has rolled out successive layers of technology: enterprise applications, collaboration and messaging, web services, and now Web 2.0 and voice over IP. This brief examines the operational costs and risks of SPARC environments, and shows th...
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