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Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives
by SAP America, Inc.

Through quantitative surveys and in-depth interviews, IDG Research has identified BPM leaders and innovators and their prerequisites for BPM success, benefits to be gained and the overall impact on the organization. These findings serve as best-practices guidelines for BPM initiatives that help CIOs avoid potential trouble spots and derive maximum value from the investment.


BPM leaders rely on several techniques to achieve success:



  • Cross-functional collaboration -...
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