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Overview: Global Knowledge is the worldwide leader in IT & Business training. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning...
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10 Red Hat® Linux™ Tips and Tricks by Global Knowledge
December 2008 - Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems.
10 Tech Skills That Are Heading the Way of the Dinosaur – 2012 by Global Knowledge
January 30, 2012 - What IT skills are fast becoming obsolete and useless? Find out 12 skills you can expect to shelve soon in this resource, including email, computer hardware support, COBOL and more.
10 Ways Malicious Code Reaches Your Private Network by Global Knowledge
July 27, 2010 - As of 2010, there are nearly three million unique forms of known malicious code, and thousands of new ones are discovered daily. The risk of being infected is greater than ever. The following are 10 common ways malicious code reach your private network that you need to be aware of.
10 Ways To Save with Desktop Virtualization by Global Knowledge
March 04, 2011 - This paper is designed to review how desktop virtualization can save you money. Some of these points will be more applicable to one situation, company, etc., than another, but the idea is to stimulate and encourage thought about the technology and its use.
15 Top Paying IT Certifications for 2012 by Global Knowledge
February 02, 2012 - When it comes to IT certifications, not all certifications are equally valued by companies. Find out the top 15 certifications most in demand for 2012 and what their corresponding salaries are on average. Discover which certifications will net you a 6-figure salary.
2011 IT Skills and Salary Report by Global Knowledge
March 20, 2011 - This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change.
5 Rules of Effective Negotiating by Global Knowledge
May 01, 2009 - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
8 Tips for Troubleshooting VMware vSphere by Global Knowledge
June 29, 2011 - Server virtualization is rapidly becoming commonplace throughout the enterprise computing community, and VMware's vSphere is perhaps one of the most widely used virtualization platforms. Take a look at this exclusive resource to gain eight tips for troubleshooting and optimizing your virtual environment performance.
An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire by Global Knowledge
November 22, 2010 - This paper examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud.
Applying Knowledge Management to Project Management by Global Knowledge
June 01, 2009 - There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge
February 10, 2009 - This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
Building a Home Lab for VMware vSphere by Global Knowledge
February 12, 2010 - Read this paper by Global Knowledge instructor, John Hales, to learn how to build a home lab for VMware vSphere for study. This paper is broken down into three major sections; the first and most detailed is about the hardware required, the second is about the Workstation configuration, and the third is about installing vSphere and Virtual Center.
Building Virtualization-Optimized Date Center Networks by Global Knowledge
January 13, 2012 - Data center networks designed to support traditional client-server software deployment models can’t meet the performance and scalability requirements of the new virtualized data center. Explore how HP networking solutions is helping businesses meet the challenges of the new virtualized data center.
Choosing the Correct Hypervisor: A Critical Decision by Global Knowledge
June 29, 2011 - Hypervisor technology enhances the benefits of virtualization, but choosing the right technology can prove difficult for even the most experienced professional. Read this white paper for an exclusive analysis of the major factors influencing hypervisor selection.
Cisco IP Phone Features by Global Knowledge
February 10, 2009 - This paper explains various features (Softkeys) available to the phone while in a call state.
Deploying BranchCache: A How -To Guide by Global Knowledge
January 10, 2011 - This paper examines the benefits of Microsoft's BranchCache solution to allows branch office workers to cache content obtained from head office file and web servers locally.
Disaster Recovery Techniques for SQL Server by Global Knowledge
January 23, 2009 - This article focuses on tools that are a part of the SQL Server application which after proper setup can prevent data loss on a record, table or database level.
Eleven Myths about 802.11 Wi-Fi Networks by Global Knowledge
December 2008 - In this paper examine 11 such myths and explore ways to use correct information about wireless LANs to make your networks scalable, secure and satisfying to your users.
ESX versus ESXi by Global Knowledge
November 19, 2010 - This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts.
How To Use Workflows In SharePoint by Global Knowledge
July 06, 2010 - In this white paper, we will discuss how SharePoint workflows work and how you can implement them to improve existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer.
Hyper-V Server 2008 R2: Free Virtualization without a Server Operating System by Global Knowledge
February 24, 2011 - This paper examines how virtualization has become such a hot topic that the number of virtualization techniques, tools, and technologies is into the dozens, and that’s just from Microsoft. Some of the benefits of virtualization include hardware cost savings, configuration optimization, less disruption, and easier reallocation of resources.
Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge
May 26, 2009 - As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge
May 01, 2009 - Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.
Integrating Active Directory Users with Remote VPN Clients on a Cisco ASA by Global Knowledge
December 17, 2010 - This white paper examines how to configure an ASA to leverage AD for remote connectivity. Your users will appreciate the ability to connect in to your internal network to access programs and data with the same user name and password credentials as they do when they are in the office. VPN access via the public Internet is very secure and reliable.
Maximize the New Features in Microsoft Office Communications Server R2 by Global Knowledge
January 25, 2010 - In February, 2009, Microsoft released their next major release, designated as R2, to their IP PBX product Office Communications Server (OCS) 2007. Several great features and enhancements to Microsoft's existing product make OCS 2007 R2 a significant contender in the Unified Communications (UC) marketplace.
Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge
January 10, 2011 - This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading.
Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge
September 21, 2009 - Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment.
Microsoft SharePoint Server 2010: What's New and What's Changed? by Global Knowledge
March 17, 2010 - SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization.
Microsoft SQL 11 “Denali”: What To Expect by Global Knowledge
September 29, 2011 - Are you ready to upgrade to Microsoft SQL 11? Access this exclusive resource to learn how Microsoft improves on SQL Server 2008, and check out the underlying themes emphasized in the new features in Microsoft SQL 11 and how they work.
Microsoft SQL Server 2008 R2: What's New with PowerPivot? by Global Knowledge
August 06, 2010 - One of the most eagerly awaited features of Microsoft SQL Server 2008 R2 is the “Self Service Business Intelligence” technology known as PowerPivot. This white paper highlights the new PowerPivot features.
MPLS: What Is It? What Can It Do for Me? by Global Knowledge
January 23, 2009 - MPLS is a foundational technology that allows service providers and enterprise architects to offer state-of-the art networking to their customers.
Multiprotocol Label Switching (MPLS) Overview by Global Knowledge
November 22, 2010 - MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization.
OSPF Scaling and Summarization by Global Knowledge
November 22, 2010 - This paper examines the usefulness and goal of summarization. These goals consist of conserving RAM, bandwidth and CPU by hiding information from some of the routers.
Overview of IT Service Management Using the IT Infrastructure Library (ITIL) by Global Knowledge
May 12, 2010 - Most information technology managers have heard of the term IT Infrastructure Library, or ITIL®. The purpose of this paper is to introduce managers with an interest in information technology to the ITIL. You will become familiar with ITIL processes and understand where ITIL fits within your organization.
Planning Media Resources for Your VoIP Environment by Global Knowledge
January 25, 2010 - Media resources are software- or hardware-based components that perform processing on two or more connected media streams. Media Resource design is an important component of overall IP Telephony implementations and care must be taken to ensure that resources are available at the right locations for maximum link efficiency.
Project Management Best Practices for Maximum Performance via Effective Integration by Global Knowledge
December 17, 2010 - This white paper highlights how project managers can utilize effective integration of multiple disciplines to achieve maximum performance. A disciplined collaboration between the BA and BPM has become a prerequisite for success.
Public Folders in Exchange Server 2010: What You Should Know by Global Knowledge
March 17, 2010 - In the early days of the beta version of what became known as Exchange 2007, the internet was littered with rumors and speculation about the demise of Exchange Public Folders. In this white paper we will examine Exchange Public Folders and consider where they fit in our plans for a messaging infrastructure.
Reducing Network Complexity, Boosting Performance with HP IRF Technology by Global Knowledge
January 13, 2012 - In this white paper, learn how Intelligent Resilient Framework (IRF) technology can help you improve the performance of network switches.
Restoring Data with Database Snapshots by Global Knowledge
July 06, 2010 - In this paper you’ll learn how Snapshots use a copy-on-write operation that minimizes the drive space required for each snapshot. Unless there are changes in the original database, the snapshots will remain empty. Queries to the snapshot for unchanged records will automatically be redirected to the original database.
SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge
November 22, 2010 - This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.
SharePoint Customization Best Practices by Global Knowledge
December 2008 - This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
Sysinternals: Free Windows Server 2008 Utilities You Should Know About by Global Knowledge
September 30, 2011 - There are many free or inexpensive third-party tools available to help server and Active Directory administrators manage their environments. Learn about 5 free tools that are worth your time here.
Ten Things You Should Know About Exchange Server 2010 by Global Knowledge
November 05, 2009 - Exchange Server 2010. There are many new and improved features in the new version. This white paper outlines ten items to consider when planning and deploying an Exchange Server 2010 infrastructure, as well as some considerations to keep in mind when making the decision to move on to the "latest and greatest" iteration.
Ten Things You Should Know About SharePoint 2010 by Global Knowledge
November 19, 2010 - This paper examines how your organization can benefit from the new version of SharePoint. Whether you are an end-user who wants faster queries and easier editing options; or an administrator who wants leverage when working with developers, an upgrade to the new version of SharePoint will definitely reap dividends.
Ten Things You Should Know About Windows 7 by Global Knowledge
August 27, 2009 - This Microsoft white paper will discuss in detail ten things you should probably know as you get familiar with the latest version of the Windows client; what's been improved, what to expect and how it differs, if much at all, to Vista.
Ten vSphere HA and DRS Misconfiguration Issues by Global Knowledge
December 02, 2011 - Discover 10 of the biggest mistakes people make when configuring the High Availability (HA) and Distributed Resource Scheduler (DRS) features in vSphere deployments. Take a look at 5 common HA issues, 4 DRS issues and an issue that affects both HA and DRS.
The Benefits of Investing in ITIL Advanced Certification by Global Knowledge
April 15, 2011 - Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project.
The Cloud: Promises and Realities by Global Knowledge
June 16, 2011 - Many IT administrators believe the cloud is staged to offer adaptable, flexible and scalable resources at a fraction of the cost. But with varying definitions, strategies and expectations, the cloud is still clearly in the developmental stages. Take a look at this white paper for an expert analysis of cloud computing.
The Executive Guide to Business Analyst and Project Management Terminology by Global Knowledge
December 2008 - In this guide you will learn the most commonly used business analysis and project management terms and how to better communicate with business analysis and project management professionals.
The HP 3PAR Architecture by Global Knowledge
January 17, 2012 - Virtualization and cloud computing are driving the need to deliver enterprise IT as a service. Explore how the HP 3PAR Utility Storage addresses the key weaknesses of existing storage architectures, such as growing capacity requirements, underutilization of existing storage assets, and administrative inefficiency.
The Network Manager Checklist for Cloud by Global Knowledge
January 17, 2012 - Preparing a cloud-ready network is a challenge for IT pros. Access this network manager checklist to explore the top 5 hot spots for admins.
Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge
January 2007 - This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.
Top 5 New Features of vSphere 5 by Global Knowledge
August 18, 2011 - Explore the new and improved features in VMware's vSphere 5, the next version in the ESX and ESXi and vCenter family of products, and the successor to the widely-used vSphere 4. Learn about the top 5 new features in vSphere 5 with step-by-step case studies.
Top Ten Things Every DBA Should Know About SQL Server by Global Knowledge
March 17, 2010 - Microsoft SQL Server has evolved over the years as a scalable, robust database management system and is now competing in the VLDB (Very Large Database) space with Oracle and IBM. This white paper outlines some of theimportant fundamentals of Microsoft SQL Server that every DBA should know.
Understanding and Managing the Risk of Change by Global Knowledge
June 17, 2011 - A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process.
Unified Messaging and Unified Communications by Global Knowledge
February 10, 2009 - This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
Uptime and the Value of Clustering for Linux Servers by Global Knowledge
August 09, 2010 - This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization.
User Virtualization: What It Is and How It Can Save You Money by Global Knowledge
July 13, 2011 - Virtualization is creating a whole new sense of efficiency and resource utilization in today's data centers. However, the area of user virtualization is one area where there is still considerable room for growth. Access this exclusive resource to learn how user virtualization can extend the value of your data center.
Using Microsoft's Free Tools To Image and Deploy Windows 7 by Global Knowledge
August 26, 2010 - Microsoft provides freely available and quite powerful tools that can help you image and deploy Windows 7. This white paper explores those components and their processes used during these deployments.
Using Routers within an MPLS WAN Cloud by Global Knowledge
November 22, 2010 - This paper outlines the things you must consider when thinking about the feasibility of replacing a WAN provider’s provider (P) and provider edge (PE) devices with routers. This paper examines these considerations in greater detail, to see where any potential problems might arise.
Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge
June 20, 2011 - While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.
VMware vNetwork Distributed Switches: Key Improvements & Advantages by Global Knowledge
February 24, 2011 - This white paper discusses vDS and some of the changes that have occurred in VMware’s networking, specifically addressing VMware’s vNetwork Distributed Switch.
Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge
May 01, 2009 - This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
What Is Formal Project Management and Who Needs It? by Global Knowledge
August 27, 2009 - This white paper will answer the question of whether or not these standards are necessary in project management by exploring what can happen in the absence of these regulations.
Windows 7 MCITP Certification Review: How to Prepare for and Pass the Windows 7 MCITP Certification Exams by Global Knowledge
August 09, 2010 - The goal of this white paper is to provide you, an IT Professional, with the knowledge and tools to be successful when taking a certification exam for one of the three available Windows 7 certifications: Windows 7 Configuring, the Enterprise Desktop Support Technician, or the Enterprise Desktop Administrator certification.
Windows 7 Review Guide by Global Knowledge
May 13, 2009 - Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
Windows 7 Troubleshooting Tips by Global Knowledge
November 19, 2010 - This white paper informs you on all you need to know about the new troubleshooting tools that are bundled with Windows 7 and provide you, an IT Professional, with the knowledge to quickly figure out what’s happening “under the hood” on a Windows 7 computer.
Windows Server 2008: Release 2 Review Guide by Global Knowledge
December 08, 2009 - Just what do you expect Microsoft has delivered with the latest release of Windows Server - Windows Server 2008 R2 (release 2)? Let's take a look at how different and how similar Windows Server 2008 R2 could be for you.
Your Prescription for a Robust Healthcare IT Disaster Recovery Plan by Global Knowledge
June 17, 2011 - Disaster recovery is essential for mitigating the various threats to the data center, and nowhere is this more true than the healthcare sector. Access this resource for a full analysis of the disaster recovery landscape in the healthcare industry and to learn how disaster recovery goes hand-in-hand with exceptional patient care.
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